4.Who chooses the nurse that will attend to my requirements?
A:Our talented team will focus all their attention on finding you the perfect match. We also provide the option to personally interview a selection of candidates, enabling you to personally choose a nurse that best meets your requirements. If you are not completely satisfied with your chosen nurse, we will go out of our way to rectify the situation and recruit a replacement.
5.Do you accept medical aid?
A.Yes we do. We try to:work extremely closely with a wide variety of medical aids, to ensure you always get the best deal. To obtain medical authorization you will need to get a motivational letter from your referring Doctor. This letter needs to contain your member number, ID number, Full name and address. After we receive this letter, an assessment will be conducted by a nursing sister and the information sent on to your medical aid for approval.